An endpoint or switch port will not connect
TECHNOLOGY SOLUTIONS / NETWORK OPERATIONS
Your Remote IT Team Needs Reliable Hands in the Network Closet.
Switches, VLANs, connectivity and physical infrastructure all meet at the property. IRYS handles the onsite portion of network support.
PHYSICAL INFRASTRUCTURE
The onsite work behind a remote fix
IRYS handles the fieldwork in coordination with whoever manages the platform, policies, or configuration.
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Trace ports, patching, power and link lights
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Label and document cabling and rack connections
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Install or swap approved network hardware
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Coordinate changes with authorized remote administrators
COMMON HOTEL REQUESTS
What brings us onsite?
Unlabeled patching slows a remote support call
A switch needs a coordinated replacement
Multiple vendors need access to the same closet
REAL-WORLD WORKFLOW
Physical support, coordinated with the system owner.
A corporate network engineer identifies a failed port. We locate and test the connection, make the physical change under direction, and confirm the link returns.
HOW WE WORK
Remote team + onsite hands
01
Share the issue
Tell us the room, system or device and your support ticket information.
02
Get onsite
We inspect physical devices, cabling, power and connections.
03
Coordinate
We communicate findings and work with the authorized remote team.
04
Verify
We check the onsite result and document what was done.
IRYS INFRASTRUCTURE
Need networks help onsite?
Your existing technology provider can keep managing the system. We can provide the local hands and eyes.